Privacy Policy

Chrysalis Beauté Med Spa Inc. ("Chrysalis Beauté", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and Ontario's Personal Health Information Protection Act (PHIPA).

Information We Collect

We collect personal information you voluntarily provide during appointments, consultations, and communications. This may include your name, contact details, appointment preferences, and information you submit through our forms.

Personal health information. In accordance with PHIPA, we collect health information necessary for safe treatment delivery, which may include medical history, current medications, allergies, and treatment photographs.

Technical information. Our website may automatically collect technical data such as IP address, browser type, pages visited, and device details.

How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Deliver treatments safely and provide customer service
• Process payments
• Communicate with you about your care
• Comply with legal and regulatory obligations

Marketing communications are sent only with your express consent and can be withdrawn at any time.

How We Share Your Information

We do not sell your personal information. We share information only with: service providers acting on our behalf under confidentiality agreements; healthcare professionals where relevant to your care and with your consent; legal authorities when required by law; and, potentially, an acquiring entity in the event of a business transition.

SMS & Text Messaging

Express checkbox consent is obtained separately for transactional (non-marketing) and marketing text messages. Marketing consent is entirely optional and is never a condition of treatment. You can opt out of text messages at any time by replying STOP, or contact us using the details below. Your SMS consent and mobile number are not shared with third parties for their own marketing.

Data Security

We take reasonable steps to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under PIPEDA and PHIPA, you may request access to, correction of, or deletion of your personal information, and you may file a complaint with the applicable privacy commissioner. To exercise these rights, contact us using the details below.

Contact Us

Chrysalis Beauté Med Spa Inc.
106B-57 Mill Street North, Brampton, Ontario L6X 1S9
Phone: (289) 272-3379
Email: info@chrysalisbeaute.ca